Check eligibility
Number type and current service details affect whether and how a port can proceed.
Number migration
Move business phone numbers with a checked plan.
Identify what you have, what must move and what depends on the current service before a port is submitted.
Start with a complete number inventory
Number porting moves eligible telephone numbers between services or providers. Feasibility and process depend on the number type, current provider, account information and associated services.
Do not cancel the existing service simply because a replacement has been ordered. The migration sequence should be agreed first, including any connectivity or PBX changes happening at the same time.
Coordinate routing
Agree where calls should go after the move and test the new setup as part of the plan.
Avoid assumptions
Supply accurate account and number information to reduce preventable delays or rejections.
Ask about moving your numbers
Tell us the number types, current service and intended destination.