Map the call journey
Document how inbound calls should reach teams and what should happen when a person is busy or unavailable.
Cloud business voice
Hosted PBX for flexible business calling.
Plan users, numbers and call flows before changing your phone service.
A phone system shaped around your workflow
A hosted PBX moves core phone-system functions away from equipment tied to one office. It can be suitable for teams working across desks, sites or remote locations, depending on the chosen setup and connectivity.
The useful starting point is not a long feature list. It is understanding who answers which calls, what happens when they are unavailable, and which numbers must be retained.
Check connectivity
Voice relies on suitable internet connectivity. Include every site and working pattern in the plan.
Plan number moves
Porting should be checked and coordinated rather than assumed.
Read about number portingPlan your hosted PBX
Guide pricing starts from £9.99 per user per month + VAT.